Dell Malaysia unveiled a suite of new commercial laptops designed to handle the workloads of today and tomorrow.
The new products are developed based on insights gleaned from various research studies sponsored by Dell. In one research on the impact of emerging technologies, 48% of global business leaders surveyed believe they will have more job satisfaction in the future by offloading tasks to machines. Hence, the workforce of today is increasingly critical about the devices needed to support their work, now and into the future.
“There is significant expectation riding on the positive impact emerging technologies can bring,” said KT Ong, country manager – Malaysia, Dell EMC. “Our customers want devices that continue to be productive in the future, with performance, mobility and security as the top sought-after features.”
To address the demand for thinner, lighter and more powerful mobile devices at work, Dell unveiled the new Vostro line-up and a refreshed Latitude portfolio.
The Vostro 13 5000 (5370) and Vostro 14 5000 (5471) offer a balance of business features with style and mobility. The thin, lightweight design allows mobility while the aluminium casing combines durability with a look of professionalism. The devices come with 512GB solid-state drive but the Vostro 5471 also offer traditional hard disk and hybrid storage options. The laptops can run on up to 32GB DDR4 memory for faster response times and uninterrupted multi-tasking.
To enable work collaboration, the laptops feature anti-glare FHD IPS display, viewable from a wide angle. It has a built-in HD webcam and Waves MaxxAudio Pro for video and audio. For ease of connectivity, the devices also support a number of ports, such as USB 3.1 Gen 1 Type-A, USB 3.1 Gen 1 Type-C, HDMI, micro SD or SD card reader.
The Latitude portfolio has been refreshed with the latest dual-core and quad-core 8th gen Intel Core vPro 15W processors to improve performance. The additional cores and threads make a noticeable difference on company networks when IT is running encryption, malware scans and other background apps for secure connections.
The Latitude 7390 now comes with a thin and light design, built with durable high-end materials such as magnesium alloy. The 2-in-1 series offers the flexibility of a touchscreen and active pen input for a pen-to-paper experience. The series offers processor options up to Intel 8th gen processors and PCIe SSD for optimal performance. Dell offers a range of hardware and software security options including Dell ControlVault 2.0, contact and contactless smart card readers, touch fingerprint reader and an infrared camera.
The 12.5-inch Latitude 5290 also has multi-factor authentication hardware such as touch fingerprint reader, contact FIPS 201 smart card reader and contactless smart card reader NFC to prevent unauthorised access. The Latitude 12 variant has a range of wireless options and comes with an HD display and all-day battery life. The 2-in-1 version weighs less than two pounds and features an auto-deploy kickstand.
Dell also released the Dell 27 Ultrathin (S2719DM) and Dell 24 Ultrathin (S2419HM) monitors. Both monitors support HDR-content playback and feature a virtually borderless InfinityEdge display for realistic images. The monitors are 5.5mm at their thinnest and deliver peak brightness of 600 nits.
Dell said its commercial client solutions come with ProSupport Plus, combining 24×7 phone access to expert technicians, onsite service after remote diagnosis, support for hardware and software, and proactive automated support. It said ProSupport Plus with SupportAssist takes up to 91% less time to resolve technical support issues and up to 72% fewer steps.
ProSupport Plus customers enjoy:
- 24×7 access to ProSupport engineers with deep hardware and software expertise;
- Proactive and predictive automated support enabled by Dell’s SupportAssist monitoring technology;
- Self-service case management and parts dispatch through Dell’s TechDirect portal, mobile application or API;
- Coverage for drops, spills, and electrical surges as protecting for hardware investments;
- Hard drive retention after replacement to ensure data control; and
- A dedicated Technical Account Manager who serves as a single point of accountability and provides monthly reporting for customers with 1000 or more ProSupport Plus systems.