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Report: human-machine partnerships to change by 2030

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Emerging technologies, backed by advancements in software, big data and processing power, will reshape lives and by 2030 every organisation will be a technology organisation, says a recent report published by Dell Technologies. As such, businesses need to think about future-proofing their infrastructure and workforce.

The report, The Next Era of Human-Machine Partnerships, was led by the Institute for the Future (IFTF) alongside 20 technology, academic, and business experts. It forecasts that society will enter a new phase in its relationship with machines.

Dell Technologies commissioned the study to help companies navigate the future. With digital disruption drastically redrawing industries, global leaders for the first time in modern history are unable to predict how their industry will fare in the future, Dell said in a statement.

According to Dell’s Digital Transformation Index (https://www.delltechnologies.com/en-us/perspectives/digital-transformation-index.htm), 61% of Asia Pacific and Japan (APJ) business leaders experienced a significant disruption to their industries due to digital technologies. More than half believe there is a possibility their company will become obsolete in the next three to five years.

“We’ve been exposed to two extreme perspectives about machines and the future: the anxiety-driven issue of technological unemployment and the over-optimistic view that technology will cure all our social and environmental ills,” said Rachel Maguire, research director, Institute for the Future. “Instead, we need to focus on what the new relationship between technology and people will be and prepare accordingly. If we work hard to make human-machine partnerships success, their impact on society will enrich us all.”

Businesses across APJ cannot afford to not think about how they will partner with machines tomorrow, said David Webster, president, APJ enterprise, Dell EMC. “These human-machine partnerships will be key to driving competitive advantage over the coming years. Enterprises need to ensure they have the modern IT infrastructure essential to accelerating their digital future,” he said.

Some of the highlights in the report are:

  • By 2030, humans’ reliance on technology will evolve into a true partnership, combining human creativity, passion and entrepreneurial mindset with machines’ speed, automation and efficiencies, to create new opportunities within industries and roles
  • By 2030, personalised integrated artificial intelligence assistants will take care of humans in predictive and automated ways
  • Technology may not necessarily replace workers but work with change. It will cease to be a place but a series of tasks. Machine learning technologies will make individuals’ skills and competencies searchable. Organisations will hire the best talent for discrete tasks
  • An estimated 85% of jobs in 2030 have not been invented yet. The pace of change will be so rapid that people will learn “in-the-moment” with technologies such as augmented reality and virtual reality. The ability to gain new knowledge will be more valuable than the knowledge itself

“People have been working alongside machines for decades. In APJ, we see a fast adoption of emerging technologies such as VR, cloud and AI,” said Amit Midha, president, APJ commercial, Dell EMC. “The partnership between humans and machines will be symbiotic, with machines bringing speed, automation and improved efficiency and humans providing judgement, creativity and problem-solving capabilities.”

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